Customer Service
We offer quick maintenance advice, quick operation guides and quick troubleshooting as well as localized service options for customers across India. All Hexacool industrial chillers come with a 2-year warranty.
Quick Maintenance Advice
Expert guidance for maintaining your chiller systems at optimal performance levels
Operation Guides
Comprehensive manuals and quick reference guides for all chiller operations
Troubleshooting Support
Rapid diagnostic and problem-solving assistance for all chiller issues
Localized Service
Dedicated service points across major industrial regions in India
Our Professional Team
Meet our dedicated team of chiller experts who are committed to providing exceptional service and support to our valued customers.

Expert Engineers & Technicians
Our team brings together decades of combined experience in industrial cooling systems, ensuring your chiller operates at peak performance with reliable support.
Why Choose Us
Hexacool was founded in 2001 with 23+ years of chiller manufacturing experience, and now is recognized as one of professional industrial chiller manufacturers, cooling technology pioneer and reliable partner in manufacturing industry.
Years of Experience
Since 2001, Hexacool has been dedicated to industrial chiller units and serving a wide variety of industries, especially the manufacturing sector. Our experience in precision cooling enables us to know what you need and what cooling challenge you are facing.
Units Installed
To produce the best quality industrial chillers, we introduced advanced production line in our manufacturing base and set up specialized facilities for core components. Our annual sales volume has reached significant milestones.
Precision Control
As one of professional industrial chiller manufacturers, Quality is our top priority and it goes throughout the whole production phases, from the purchasing of the raw materials to the delivery of the chiller.
Always There For You
Our professional team is always at your service whenever you need information or professional help about industrial chiller. We even set up service points across major industrial regions to provide faster service.
After-sales Support
At Hexacool, we take pride in delivering reliable, high-performance cooling solutions that serve diverse industries and applications. Our support team is here for you when you need us.
24/7 Support
Round-the-clock technical support and emergency assistance
Preventive Maintenance
Regular maintenance schedules to prevent breakdowns
Training & Documentation
Comprehensive training and detailed documentation
We're here for you when you need us
Please complete the form below to contact us, and we'll be happy to help you with all your chiller service needs.